Every space is different, which is why we don't believe in one-size-fits-all pricing. The cost of your clean depends on the size of your space, how often you need it serviced, and the type of environment. We assess every job on-site before providing a tailored quote — so you only pay for exactly what you need, nothing more.

Contact your account manager directly — by phone or email — and we will return to rectify any missed or substandard areas within 24 business hours, at no cost. We document every complaint and track re-attendance rates as an internal quality metric. If the same issue recurs, we revise the scope and the team's briefing — not just apologise and move on.

Yes. All Neatspace team members undergo a National Police Check before commencement and are covered by our $20M public liability insurance policy and workers compensation. We can provide copies of certificates of currency on request — this is a standard part of onboarding for most commercial clients.